Read Chris every week in the African press.
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Tag Archives: Human
Machine and human
It’s sometimes worth looking up from the day to day routine and thinking about what is over the horizon. This applies to us all as individuals, just as much as it does to the managers and leaders set over us. … Continue reading
Posted in Behaviour change, Brand Marketing, Branded behaviours, Chris Harrison Africa, Culture change, The Brand Inside
Tagged Africa, Bill Gates, Businesses, customer service, Digital transformation, Economies, Elon Musk, Emotional Quotient, Human, Intelligence Quotient, Japanese Government, London Business School, Machine, Managers, Stephen Hawking, technology
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Retail success requires relationships
One of the greatest retail success stories in the world, that has prospered for over a century, is now facing down new retail giants. Very soon, online shopping portals Amazon, Alibaba and eBay will command 40% of global e-commerce. Like … Continue reading
Posted in Advertising, African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Chris Harrison Africa, Culture change, Direct marketing, ICT, Machine and human, The Brand Inside
Tagged Alibaba, Amazon, Asian, brand, COMMUNITY, Customer, Dar es Salaam, Digital, e-commerce, east africa, eBay, entrepreneurial, Human, Manufacturers, Market, Organisational, Retail, South African, Staff, Tech, World
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The human voice
There’s nothing quite like the human voice, is there? As our primary means of communication, nothing can engage us quite like it. It can enrapture or enrage; inspire or oppress. The composer Richard Strauss noted that the human voice is … Continue reading
Posted in Advertising, African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Chris Harrison Africa, Culture change, Direct marketing, ICT, Internal Communication, Machine and human, The Brand Inside
Tagged Africa, African politicians, Audience, Austin Texas, Chief Executives, Communication, Corporate, Empathy, Enrage, Enrapture, enterprise, Human, Inspire, Leaders, Oppress, Pan-African business, Ports, Railways
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