Read Chris every week in the African press.
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Tag Archives: Environment
The future of work
Last Friday I celebrated with the first Graduating Class of the Amalgam Leadership Programme www.amalgamleadership.com. Throughout their year, this class has pursued four learning themes – leadership, finance, marketing and technological transformation. And the most common theme that has emerged … Continue reading
Posted in African Business, African Leadership, African marketing, Behaviour change, Brand Marketing, Branded behaviours, Chris Harrison Africa, Culture change, Internal brand, Market Research, Marketing Strategy, The Brand Inside
Tagged Africa, Amalgam Leadership, Artificial intelligence, Cultures, customer experience, Digital transformation, Environment, EQ, finance, HR Manager, HR professionals, IQ, Leadership, Learning themes, Marketing, Microsoft UK research, Relationship Manager, Talent Managers, Technological transformation, work
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Workplaces often don’t work
Last week I read that the glamorous Apple head office (Apple Park in Cupertino, California) has an unusual Health & Safety issue. The futuristic circular space – designed to encourage openness and collaboration – is largely made of glass. But … Continue reading
Posted in Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Current affairs, Internal brand, Internal Communication, Market Research, Marketing Strategy, The Brand Inside
Tagged Africa, Apple head office, California, Countries, Culture, Cupertino, Employees, Environment, Health & Safety, IPSOS, management, stadium, work
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Stop hiring on gut
Human Resource professionals should always be on the lookout for opportunities to add commercial value to their organisations. For far too long, CEO’s, unwilling to get to grips with the face-to-face reality of managing staff issues, have delegated far too … Continue reading
Posted in African Business, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Internal brand, Internal Communication, Machine and human
Tagged Bangalore, brands, CEO's, Commercial value, Company, Culture, CV, East African, Environment, Geography, Hiring, Human Resource professionals, Interviews, Job performance, Offices, Organisations, Psychologist, Recruitment, research, Technical
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Diversity can produce dividends.
Recently I was with a large group of staff discussing the positive aspects of their work culture. They were emphatic about one thing: ‘We are a very diverse group.’ Indeed, there were men and women, old and young, Asian and … Continue reading
Posted in Advertising, African Business, African ingenuity, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Internal brand, Internal Communication, Market Research, Marketing Strategy, Talent Development, The Brand Inside, Workshops
Tagged advertising, African, Asian, brand, Business, Call centres, Campaign, CEO, Company, Culture, Diversity, east africa, Employee education, Environment, European, German, global, Italy, Journey, Magazine, Marketing, Organisation, Positive, Staff, Telecoms, UK, Vodafone, Workforce
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Beware the gig economy
A gig economy is an environment in which temporary positions are common and organisations contract with independent workers for short-term engagements. It’s was coined during global financial crisis of 2009. Newly unemployed professionals sought short-term compensation by ‘gigging’ – working a series … Continue reading
Posted in Advertising, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Machine and human, The Brand Inside
Tagged advertising, Advocates, boardroom, Casual workers, Culture, Customer, Economy, Environment, financial, Forbes Magazine, global, London, Organisations, Professionals, UK
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The entitlement culture
“Just because you feel good, doesn’t make you right, oh no.” So go the lyrics of Hedonism, catchy track from the band Skunk Anansie, to which I am sure you all listen. The name Skunk Anansie is taken from the folklore … Continue reading
Posted in African Business, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Human Relations, Internal brand, Internal Communication, Kenya Government, Kenyan Market, Local Brands, Machine and human, The Brand Inside
Tagged Boards, brand, Brand promises, Commerce, COMMUNITY, Consumer, Corporations, Culture, Employment, Environment, Financial Management, Ghana, Human Resources, logos, Markets, Networks, Non-profit, People, Society, target audience
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Brands must face inwards too
I’m often surprised at how many companies still see branding as a side note: An activity to be conducted on the margins of the business. By people who aren’t don’t rate very highly. Who want to spend the company’s money … Continue reading
Posted in Advertising, African Business, African entertainment, African marketing, Behaviour change, Billboards, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Global Brands, Internal brand, Internal Communication, Local Brands, Machine and human, Market Research, Talent Development, The Brand Inside
Tagged advertising, Banks, Behaviour, billboards, brands, Business, Companies, Customers, Electricity, Employees, Environment, Equity Bank, Industry, logos, management, marketers, Marketing, Signage, target audience
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Star quality
Does your brand have it? If you’re an accomplished marketer in Africa you will already have exposed your brand in a number of channels and editorial environments. Depending on your target audience you may well still be using newspapers, because … Continue reading
Posted in Advertising, African Business, African marketing, Behaviour change, Brand Marketing, Chris Harrison Africa, Culture change, Direct marketing, Internal brand, Machine and human, Social marketing, Social Media, The Brand Inside
Tagged advertise, Africa, Apple, brand, Coca-Cola, enterprise, Environment, films, I Phone, Jets, Kenya, KQ, Macs, marketer, Newspapers, radio, social media, Sony, Tanzania, target audience, TV, World Bank
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Viral brands take care
Ideas don’t spread just because they are good Sometimes you look back and wonder at how you became connected with an idea or a person. The chances seem infinitesimally small. Five months ago I met a security contractor in our … Continue reading
Posted in Advertising, Africa statistics, African Business, African ingenuity, African marketing, Brand Marketing, Brand Reputation, Chris Harrison Africa, Direct marketing, Kenya Government, Kenyan Market, Local Brands, Machine and human, Social Media, The Brand Inside
Tagged Africa, brands, Business, consumers, Culture, east africa, Environment, Government, Ideas, Marketing, Professionals, social media
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