Read Chris every week in the African press.
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Tag Archives: Economies
Machine and human
It’s sometimes worth looking up from the day to day routine and thinking about what is over the horizon. This applies to us all as individuals, just as much as it does to the managers and leaders set over us. … Continue reading
Posted in Behaviour change, Brand Marketing, Branded behaviours, Chris Harrison Africa, Culture change, The Brand Inside
Tagged Africa, Bill Gates, Businesses, customer service, Digital transformation, Economies, Elon Musk, Emotional Quotient, Human, Intelligence Quotient, Japanese Government, London Business School, Machine, Managers, Stephen Hawking, technology
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What’s in a name?
CEO behaviour directly impacts brand health. That’s why it’s prudent to prevent your leader’s personal brand becoming bigger than the company’s. To be fair, this hasn’t happened too frequently in our region. I can count the examples on the fingers … Continue reading
Posted in African Business, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Growth, Internal brand, Market Research, Marketing Strategy, The Brand Inside
Tagged Africa, Audiences, Behaviour, Board, Board of Directors., brand, CEO, Companys’, Economies, Health, Hollywood, Leaders, Market, Shareholders, Studio
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Fit for work
The other day, a very senior PR practitioner in Uganda asked me a very good question. Why was it, he asked, that in a column about Marketing, I frequently strayed away from hardcore issues like branding. Why talk about HR … Continue reading
Posted in Advertising, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Machine and human, Millenials, The Brand Inside
Tagged Brand behaviour, branding, Business, CEO, Chief Communications Officer, Commercial, Economies, Employees, HR, Leadership, London, management, Marketing, Millennials, PR, Switzerland, Treacle layer, uganda, work
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Sticky middle slows business
Just when you thought you had enough problems dealing with Millennials in your organisation, here comes another demographic that requires your attention. Tim Gould, Editor of HR Morning once said: “I’ve been promoted to middle management. I never thought I’d … Continue reading
Posted in African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, The Brand Inside
Tagged Business, CEO, Colleagues, Company, customer experience, Decade, east africa, Economies, Experience, Junior employees, Medical care, Middle management, Millennials, Operation, Organisations, Switzerland, Treacle layer, University
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Who owns a brand?
As African economies transition rapidly to being market-led, the question of who really owns a brand becomes more pertinent. Growing African businesses are keen to assert ownership of the brands they have spent money to create. Yet few take steps … Continue reading
Posted in African Business, African Leadership, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Market Research, Marketing Strategy, Social Media, The Brand Inside, Workshops
Tagged advertisement, African, Apple, brand, BrandFinance. Coca-Cola, Businesses, Companies, Consumer, consumer economies, east africa, Economies, Geneva, Globe, Machinery, Mortar, online technology, social media, Swiss, UPS, US logistics
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Make training purposeful.
I’m often surprised by how much irrelevant training goes on in East Africa. I don’t mean lacking in general value. I have no doubt that people need to be taught customer service; qualified on specific technology; or given management training. … Continue reading
Posted in African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Global Brands, Global Statistics, Human Relations, Market Research, Marketing Strategy, Talent Development, The Brand Inside
Tagged budgeted, CEO's, Company, Corporate, customer service, east africa, Economies, Governance Mechanisms, HR, investment, Learning, management, Markets, MIT Sloan, Organisations, Programmes, Survey, technology, training
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Resign properly
It’s about your personal brand Much is said, and many dollars earned, by people who want to instruct you on developing your personal brand. All around us we see grooming coaches, personal dressers and shoppers, and superannuated PR men working … Continue reading
Posted in African Business, African ingenuity, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Kenyan Market, Local Brands, Machine and human, Social Media, The Brand Inside
Tagged Africa, brands, Business, Businessmen, Dollars, Economic, Economies, Linked In, Managers, MD, online media, Parastatals, politicians, PR, Professionally, technology, Twitter, World
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Air Uganda grounded through no fault of its own
Most of us regular regional air travellers welcomed the creation of Air Uganda in 2007. As part of its mission to stimulate young economies, the Aga Khan Network for Economic Development created the airline. Aviation is one of the five … Continue reading
Posted in Advertising, Africa statistics, African Business, African marketing, African travels, Brand Marketing, Chris Harrison Africa, Direct marketing, Global Statistics, Infrastructure, Local Brands, Machine and human, The Brand Inside
Tagged Africa, Air Uganda, Airlines, Aviation, brands, Economies, Government, Infrastructure, Kenya Airways, Markets, Network, Social Development
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Leadership ability
Make it part of your personal brand East African media does a good job of highlighting the achievements of our current business leaders. There are contests for SME’s; there’s recognition for ladies who lead; there are entrepreneurial rankings. Fifteen years … Continue reading
Posted in Advertising, Africa statistics, African Business, African marketing, Brand Marketing, Chris Harrison Africa, Direct marketing, Empowerment, Growth, Kenyan Market, The Brand Inside, Women
Tagged Africa, Business, Cooperates, east africa, Economies, Entrepreneurship, Leaders, Leadership, media, Organisations, Regions, SMEs, Western multinationals
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