Read Chris every week in the African press.
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Tag Archives: Company cultures
Long Or Short Termism?
Flying to Dar this week, I overheard two Kenyan executives discussing the challenges they were facing. It was a familiar story – the last trading year (however strong) lay firmly in the past. The pressure was on to win in … Continue reading
Posted in African ingenuity, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Internal Communication, The Brand Inside
Tagged Africa, Businesses, CEO's, Company cultures, Dar, Kenyan executives, Market, UK Institute of Directors (IOD)
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Workplace Wellness
Today, there are so many aspects of Human Resource management that we never had to consider before. Not because HR Managers weren’t thinking about them. But because of the way we in Africa had decided to structure and run our … Continue reading
Posted in African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Internal Communication, The Brand Inside
Tagged Africa, Company cultures, Consumer, Democracy, Despotism, Employer, enterprise, Psychologists, work, Workplace Wellness
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Adaptive cultures
According to Robert E. Quinn and Kim S. Cameron at the University of Michigan at Ann Arbor, there are four types of organisational culture: Clan, Adhocracy, Market, and Hierarchy. Last week we looked at the prevalence of Market and Hierarchy … Continue reading
Posted in African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Machine and human, Market Research, Marketing Strategy, The Brand Inside
Tagged Adhocracy, Africa, Business, Clan, Company cultures, Corporate, employee, entrepreneurial, Generations Y and Z, Hierarchy, Human resource development, Leaders, Market, Mentors, Organisational culture, Robert E. Quinn and Kim S. CameronRobert E. Quinn and Kim S. Cameron, Teamwork, Western-style cultures
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Let it go
As you know I am in the business of adjusting company cultures. Sometime this means intervening to rebuild an established culture that is broken. But I’m pleased to say that a characteristic of our region is that we have developed … Continue reading
Posted in Advertising, African Business, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Empowerment, Global Brands, Global Statistics, Internal brand, Internal Communication, Kenya Government, Kenyan Market, Local Brands, Machine and human, Market Research, The Brand Inside
Tagged Brand equity, Business, CEO's, Company cultures, Customer need, Decade, Employees, Founders, Institutional behaviours, Product, Region, Service
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Try asking. It beats telling.
Regular readers will know that I’m a big fan of Edgar Schein, the professor at MIT Sloan who made organisational behaviours understandable. He’s my touchstone when I’m called upon to intervene in company cultures where behaviours are out of kilter. … Continue reading
Posted in Advertising, African Leadership, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Global Brands, Internal brand, Local Brands, Machine and human, Market Research, Marketing Strategy, Social marketing, The Brand Inside
Tagged America, brands, Business leaders, Company cultures, Edgar Schein, Executive suite, Financial institutions, Hospitals, MIT Sloan, Modus operandi, NASA, Non-governmental, Organisational behaviours, Organogram, professor
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Time to talk
Ok so here’s an insight for you. Drawn from my work inside twelve organisations in East Africa in the first seven months of this year. So it’s current and relevant. The number one barrier to productive company cultures is poor … Continue reading
Posted in Behaviour change, Brand Marketing, Brand Reputation, Chris Harrison Africa, Culture change, Direct marketing, Growth, Human Relations, Internal brand, Machine and human, Market Research, Marketing Strategy, The Brand Inside
Tagged Audience, brand, Cloud technology, Company cultures, Customers, east africa, Economy, Financiers, Google Drive, internal communication, Millennials, Organisations, Slack, Succinct, talk, Time, work, Yammer or HipChat
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Conversations are important
Being in business in Africa offers us many opportunities. I rate as the most significant the opportunity to do things right, first time. By which I mean learning from other markets and applying our own intellectual and emotional impetus to … Continue reading
Posted in Africa statistics, African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Chris Harrison Africa, Internal Communication, Machine and human, Market Research, Social marketing, Social Media, The Brand Inside
Tagged Africa, Bank, Business, Commercial, Company cultures, Conversational, Distribution, Employees, Enterprises, finance, Globalise, HR professionals, Internal communicators, Leaders, Markets, Online, Opportunities, Organisation, Production, Regionalise, social media, Strategy, technology
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