Tag Archives: Cabin crew

Your brands in their hands

Two international airlines currently under public scrutiny show how vulnerable brands can be to the actions of employees. They are both American and to be honest the world hasn’t heard much about them since they were subjected to terrorist attack … Continue reading

Posted in Advertising, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Crisis Management, Culture change, Direct marketing, Global Brands, Global Statistics, Internal brand, Market Research, The Brand Inside | Tagged , , , , , , , , , , , , , , | Leave a comment

Kenya Airways Embraer fleet displays a new elan

I’m always very honest about Kenya Airways, sometimes brutally so. To my mind it needs to be the best airline in Africa every day to really earn that title ‘ The Pride of Africa’. So I’m pleased to report an … Continue reading

Posted in Advertising, African Business, African marketing, Brand Marketing, Chris Harrison Africa, The Brand Inside, Uncategorized | Tagged , , , | Leave a comment