Read Chris every week in the African press.
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Tag Archives: American
Shame about the name
Right now, I’m going through the naming process for a new business. An enterprise in which I have two partners. We’ve worked out our reason for being; we have written our brand promise. We have agreed our target audience; we … Continue reading
Posted in Advertising, African marketing, Behaviour change, Billboards, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Global Brands, Internal brand, The Brand Inside
Tagged 19th century, advertising, American, American-style, billboards, Brand name, brand promise, Business, Business culture, Chinese, Clients, Communications empire, Creative designs, enterprise, Marketing, money transfer, New York, Service, target audience, Western Union
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Millennial Matters
Goodness, there’s a lot of talk about the Millennial generation (18-35’s) in the workplace. And arguably too much credence being given to management needing to change its style in response. I’m giving the matter some thought over the next few … Continue reading
Posted in Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Empowerment, Local Brands, Machine and human, The Brand Inside
Tagged American, Behaviour, Blue collar jobs, brands, consumers, Diphtheria., Employer, England, GE, Global economic, IBM, Industries, KFC, Leadership, management, marketers, Millennial generation, Organisations, psychology, Smallpox, Social Anthropology, social media, South Dakota, Travel
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Workplaces need better design
In the 1980’s the American management professor Edgar Schein developed an organisational model to make culture more visible within a company. He highlighted the importance of artefacts and symbols that colour the appearance of the organisation. Visible elements such as logos, … Continue reading
Posted in African Business, Behaviour change, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, ICT, Internal brand, Marketing Strategy, The Brand Inside
Tagged Africa, American, Architecture, Business, Company, Corporate clothing, Culture, Design, Employees, Ethnic art and crafts, Europeans, Interior designers, International, logos, management, Organisational, Processes, Structure, Technology company, Workplaces, World
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Your brands in their hands
Two international airlines currently under public scrutiny show how vulnerable brands can be to the actions of employees. They are both American and to be honest the world hasn’t heard much about them since they were subjected to terrorist attack … Continue reading
Posted in Advertising, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Crisis Management, Culture change, Direct marketing, Global Brands, Global Statistics, Internal brand, Market Research, The Brand Inside
Tagged airline, Airlines, American, Behaviours, brands, Cabin crew, CEO, Companies, Customers, Employees, International, Mobile phone, Retail, Staff, Terrorist
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Does sex still sell?
Doing anything in East Africa these days means spending a long time stationery on our crowded roads. Even if you have a driver – and I don’t – you rarely manage more than two city centre meetings a day. So, … Continue reading
Posted in Advertising, African Business, African entertainment, African marketing, Behaviour change, Billboards, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Kenyan Market, Machine and human, Market Research, Marketing Strategy, Social marketing, Social Media, The Brand Inside, Women
Tagged advertising, African, American, Billboard, brands, Business, Campaign, Coca-Cola, Company, Consumer, east africa, global, Italian clothing, Journals, Marketing, Multicultural, Organisation, Photography, refreshment, research, Scotland, UK, women
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No, you Gantt.
Over the past 25 years I’ve been involved in a lot of projects in Africa. From the creation of a single radio commercial; to culture transformation programmes that span entire regions. And I have to tell you that I have … Continue reading
Posted in African Business, African entertainment, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing, Marketing Strategy, The Brand Inside
Tagged Africa, African, Amazon, American, Commercial, Culture, Data collection, Doctor, Fashion, Gantt charts, Geographically, IT systems development, Logistics, Military, Millenial generation, Production, radio, Regions, School of Medicine, Software, University of Colorado, US, USAF
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Onboarding. Not induction.
During January this column has focused on the issues we create when we try to introduce new employees to the workforce and control their behaviour. We’ve explored how little time and effort goes in to welcoming the new hire you’ve … Continue reading
Posted in Advertising, Africa statistics, African Business, African marketing, Behaviour change, Brand Marketing, Brand Reputation, Branded behaviours, Chris Harrison Africa, Culture change, Direct marketing
Tagged Accounts, American, Business, Company, Company Teambuilding, Culture, east africa, employee handbook, Employees, Enterprises, HR, Human Resource Management, Induction, January, money, onboarding, Organisation, research, United States, working environments
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Chris prescribes the following answers from readers of his weekly column in Kenya’s Daily Star
AK asks: From a marketer’s perspective, what are the pro’s and cons of having professionals – accountants and lawyers – advertise themselves. There has been much debate on this. The Law Society has now allowed lawyers to advertise.
Posted in Advertising, African marketing, Current affairs, Machine and human, Market Research
Tagged accountants, ambulance chasers, American, British, buzzword, Enron, jurisdictions, Kenya, law firms, Law Society, lawyers, legal services, marketer, mass media, public service, safari business, social history, supermarket, Tiger Woods, United States
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