Category Archives: Government

Open plan. Closed culture

The BBC recently highlighted research revealing that employees in open plan offices spend 73% less time in face to face interactions. Whilst email use increased by over 67%. That’s no surprise to me. Three decades ago, when I joined the … Continue reading

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Mind your language in the workplace

Have you ever listened to the language people use in the workplace? It’s more important than many organisations think. For example, addressing a group as ‘Team’ is often a sign of self –delusion in management. If the group truly was … Continue reading

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Jurassic Park

Kenya Media scene in darkness Half of Kenya’s TV stations have deliberately switched themselves off for an unspecified period. So now wouldn’t be a bad time to catch up with some reading. I myself dusted off an old copy of … Continue reading

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Building your corporate culture

What the experts say One of great benefits of living in the connected age is that you never need to stop learning. And one of the insights you gain is that if there is a challenge in the world, someone … Continue reading

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It’s not just the Referendum.

Can Scotland learn from Africa? In Africa, we’re usually considered to be outside the purview of global debate. People assume that we have our own problems.  And they believe we have everything to learn from developed markets. That’s a paradigm … Continue reading

Posted in African Leadership, African politics, Behaviour change, Brand Marketing, Chris Harrison Africa, Crisis Management, Current affairs, Diaspora, Direct marketing, Global Statistics, Government, The Brand Inside, Uncategorized | Tagged , , , , , , , , , , , , , , , | Leave a comment

Taking flight?

Brand activity in East Africa’s airspace It’s a matter of record that airline brands struggle with differentiation and relevance. It’s a hard industry: highly operational. Beset by external challenges as diverse as fuel pricing, volcanic dust, and terrorism. Sometimes slowed … Continue reading

Posted in Advertising, African Business, African marketing, African travels, Brand Marketing, Brand Reputation, Chris Harrison Africa, Direct marketing, Government, Marketing Strategy, The Brand Inside | Tagged , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Solar Power

Time for consumers to shine. In this column we usually look at opportunities for brands. But just for a change, I’d like to encourage everyone, as consumers, to think about a chance to exert their power. And (ironically) do so … Continue reading

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Healthcare Brands

A global opportunity. Healthcare on the African Continent is either in the hands of Government or a big business opportunity. Ironically some of the best healthcare provision falls in between those two camps, with semi-charitable organisations like the Aga Khan … Continue reading

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Politicians

They make gimcrack brands. Politicians are a funny lot. Their purpose is usually defined (by others) in altruistic terms. To represent the people. To promote the value of society.  To protect life and property. And so on. An endless list … Continue reading

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Walk in their shoes

How many CEO’s really understand their customers? Successful businesses are built on superior senses. Senses of timing, opportunity, responsibility and yes, even humour. None of these is as important as the ability to sense the market. Bill Gates, Sam Walton, … Continue reading

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