Category Archives: Machine and human

Reinvent relationships

Running a business during pandemic restrictions is tough. Your staff tell you no one has money, so sales are down. Staff productivity is down too. But the worst thing you can do is to do nothing. Now is the time … Continue reading

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Check engagement

At work, there’s an unexpected dividend from the current pandemic. Bosses and workers are talking. Forced together to seek solutions to daily issues they’ve never faced before.  We’re busy conducting employee engagement surveys, as prudent leadrs check the pulse of … Continue reading

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Change the Chemistry

Most organisational change comes from the top. A senior executive notices a gap or opportunity. She decides to initiate a project and form a team, because the change will require effort that is beyond the norm. If she is wise, … Continue reading

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What new normal?

People have begun to talk about the ‘new normal’. We all need to focus on a post-pandemic future in an optimistic way. But it’s already becoming a tiresome cliche and, worse than that, I doubt that the new normal will … Continue reading

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The future of learning

Africa places huge value on formal education. Knowledge has created power and stimulated economic growth. We put a great deal of effort – and money – behind pushing the young population of this continent through as much education as they … Continue reading

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Role Play

Many of us are using the current crisis to find ways to work better. Pinpointing the habitual actions we should drop. Learning to seize the day instead of procrastinating. Being more selective about the talent we hire, and more considered … Continue reading

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Remain productive

Most of us are now beginning the sixth week of disrupted working. In Kenya, the Government has prudently extended existing restrictions on social distancing for another three weeks. Most businesses are planning for until July. So, by any measure, this … Continue reading

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Remain Upbeat

As we soldier on through the current situation, it’s interesting to contrast the attitudes I see in the different businesses I engage in. You may be surprised to hear that overall they are positive, as good people and well-run companies … Continue reading

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Virtual meetings

While the current crisis restricts our movements, we can learn new business behaviours to help us now and in the future. First on my list is mastery of the video call: something many of us do poorly. Remember video calls … Continue reading

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Time to be kind

So, we are in the midst of a global pandemic. A health crisis that needs to be understood and requires new and disciplined behaviours from all. An economic crisis on an unprecedented scale. Most of all, a threat to the … Continue reading

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