Category Archives: Culture change

Reinvent relationships

Running a business during pandemic restrictions is tough. Your staff tell you no one has money, so sales are down. Staff productivity is down too. But the worst thing you can do is to do nothing. Now is the time … Continue reading

Posted in Machine and human | Leave a comment

Check engagement

At work, there’s an unexpected dividend from the current pandemic. Bosses and workers are talking. Forced together to seek solutions to daily issues they’ve never faced before.  We’re busy conducting employee engagement surveys, as prudent leadrs check the pulse of … Continue reading

Posted in Machine and human | Leave a comment

Change the Chemistry

Most organisational change comes from the top. A senior executive notices a gap or opportunity. She decides to initiate a project and form a team, because the change will require effort that is beyond the norm. If she is wise, … Continue reading

Posted in Machine and human | Leave a comment

What new normal?

People have begun to talk about the ‘new normal’. We all need to focus on a post-pandemic future in an optimistic way. But it’s already becoming a tiresome cliche and, worse than that, I doubt that the new normal will … Continue reading

Posted in Machine and human | Leave a comment

The future of learning

Africa places huge value on formal education. Knowledge has created power and stimulated economic growth. We put a great deal of effort – and money – behind pushing the young population of this continent through as much education as they … Continue reading

Posted in Machine and human | Leave a comment

Talented Teams

Goodness, what lessons we’re all learning about teamwork these days. We may have heard some of them before, at Company teambuilding days. And then promptly forgotten them, -the moment we returned to work. Others – such as taking a personal … Continue reading

Posted in African Business, African ingenuity, African Leadership, Behaviour change, Brand Reputation, Branded behaviours, Culture change, The Brand Inside | Leave a comment

Role Play

Many of us are using the current crisis to find ways to work better. Pinpointing the habitual actions we should drop. Learning to seize the day instead of procrastinating. Being more selective about the talent we hire, and more considered … Continue reading

Posted in Machine and human | Leave a comment

Embrace Change

While we’re all being as prudent as we can in our private lives (wearing masks, queuing responsibly, avoiding groups) many of us are also learning that we can take more risks in business. I don’t mean indulging silly enthusiasms or … Continue reading

Posted in Advertising, African Business, African ingenuity, African marketing, Behaviour change, Brand Marketing, Chris Harrison Africa, Culture change, Direct marketing, Global Statistics, Growth, Internal brand, Internal Communication, Market Research, The Brand Inside | Leave a comment

Remain productive

Most of us are now beginning the sixth week of disrupted working. In Kenya, the Government has prudently extended existing restrictions on social distancing for another three weeks. Most businesses are planning for until July. So, by any measure, this … Continue reading

Posted in Machine and human | Leave a comment

Remain Upbeat

As we soldier on through the current situation, it’s interesting to contrast the attitudes I see in the different businesses I engage in. You may be surprised to hear that overall they are positive, as good people and well-run companies … Continue reading

Posted in Machine and human | Leave a comment